Delivery within Croatia
Overseas Express provides business users with a premium B2B service tailored to the specific requirements of its partners. By combining services and IT solutions, we adapt our solutions to the growing demands of the e-commerce market in order to enable fast and reliable delivery to the end customer.
We offer business partners a wide range of benefits: fast standard delivery timeframes, reliable and flexible service, live online shipment tracking, and SMS notifications for users of our services. The range of additional services for parcel and palletized shipments is tailored to each customer.
Why is Overseas Express the best choice for sending parcels?
- Exceptionally high delivery quality (over 99% of parcels delivered on the next business day)
- The widest coverage in Croatia with 350 delivery vehicles
- Customer service available every working day from 8:00 to 19:00
- Ability to use services via Internet Shipping 24 hours a day from any location
- Ability to arrange delivery 24 hours a day from any location
- Ability to check parcel status 24 hours a day from any location; online, Android, iOS
- Handling complaints in the shortest possible time
Service overview
| Service | Parcel delivery | Pallet delivery |
|---|---|---|
| Delivery by end of business day |
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| Cash on delivery (COD) |
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| Delivery with return of a certified document |
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| Email notification |
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| SMS notifications |
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Service descriptions
| Service | Service description | Additional charge on the base price |
|---|---|---|
| Cash on delivery (COD) | The recipient pays the Overseas Express courier the COD amount that you indicate on the parcel. To use this service, you must register in Internet Shipping. | EUR 0.80 + VAT (EUR 1.00) fixed, i.e., regardless of the COD amount, on the base price |
| Delivery with return of a certified document | Use this service if you want to include a document with the parcel that the recipient must sign upon delivery, and which Overseas Express returns to you at the address from which you sent the parcel. To use this service, you must register in Internet Shipping. | EUR 1.59 + VAT (EUR 1.99) on the base price |
| Email notification | Use this service if you want to notify your recipient about the arrival of the shipment via email. Select this service in the Internet Shipping application when creating the shipment and provide your recipient with information about the delivery date and address, as well as the option to postpone delivery or change the address via the link included in the same notification. | No additional charge |
| SMS notification | Use this service if you want to notify your recipient about the arrival of the shipment by SMS. Select the SMS service in the Internet Shipping application when creating the shipment and provide your recipient with information about the delivery date, as well as the option to postpone delivery via SMS. | EUR 0.27 + VAT (EUR 0.34) per shipment and includes up to 4 sent pre-notification SMS messages |
| Delivery of shipments to an Overseas Express Shop | The recipient can pick up the shipment at one of 500 Overseas Express Shops throughout Croatia. Moreover, even if you sent the shipment to the recipient’s home address, they can redirect it free of charge to an Overseas Express Shop without any additional fee via the overseas.hr website. The certified document return service and delivery of palletized shipments are not available in Overseas Express Shops. When sending via Internet Shipping, select Overseas Express Shop. The selection of Shops is also available to senders who use WebAPI integration. | No additional charge |
Pallet distribution
When to choose pallet delivery?
- When the goods you are sending must remain in a specific position
- When the recipient requires delivery on a pallet
- When one person cannot handle the parcel, and placing the parcel on a pallet would enable this
- When goods have irregular dimensions and cannot be transported safely as a parcel, or when there is a higher risk of damage as a parcel than on a pallet
Please pay attention to the dimensions!
- The maximum permitted weight of one pallet is 600.00 kg
- The maximum pallet height is 1.75 m
- The maximum pallet dimensions are 120 cm (length) x 80 cm (width) x 175 cm (height)
- Pallet delivery to islands that are not connected by a bridge is not offered by Overseas Express
01 3454 555
info@overseas.hr
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Overseas Express offices in Croatia
In addition to regional offices, our warehouses are located in Vinkovci, Slavonski Brod, Virovitica, Kutina, Sisak, Krapina, Sesvete, Karlovac, Gospić, Šibenik, Metković and Dubrovnik.
If you need our service at the mentioned warehouse locations, contact Customer Service for details.
Overseas offices
