Terms of use of the website

General Terms and Conditions on the Use of Overseas Trade Co. Websites and Internet Applications Ltd. d.o.o.

Article 1.

General provisions

These General Terms and Conditions prescribe (i) the terms and conditions of use of the Website and the Internet Application and (ii) the rights and obligations of the User and the User of the Application in connection with the use of the Website and the Internet Application.

Article 2

Definitions

2.1. Unless the context requires otherwise, the words and expressions in these General Terms and Conditions shall have the meanings assigned to them:

"Website" means a collection of Internet resources - HTML documents, multimedia content, data, scripts and other resources accessed through an Internet domain registered by the Company and thus acquired the right to use such an Internet domain;

"Internet Application" means a computer program owned or operated by the Company and made available (in whole and / or in part and regardless of the legal basis) on the Website for the purpose of offering services provided by the Company on the market or in any what other purpose;

"Company" means Overseas Trade Co. Ltd. d.o.o. based in Zagreb, Kovinska 20, MBS 080470669, OIB 19407280555;

"User" means any person who accesses the Website;

"Application User" means a person to whom the Company has enabled the use of the Internet Application as well as a person who accesses the Internet Application based on the approval of the person to whom the Company has enabled the use of the Internet Application; "User Data" is the username and password that allows the Application User to register on

Internet application and use of the Company's services;

"General Terms and Conditions" means these General Terms and Conditions and any future amendments thereto.

2.2. If a word or phrase is given a special meaning, the other grammatical forms of that word or phrase have the appropriate meaning.

Article 3

The right to access and use the Internet application and the restriction on access to and use of the Internet application

3.1. Only users of the application have the right to access and use the Internet application.

3.2. The Company has the discretion, without the need to justify its decision, to (i) reject the User's request to log in to the Internet application system and (ii) reject the User's application to use any (a) service offered on the Website or (b) the Internet application when the application is a prerequisite for using the service or Internet application.

3.3. The Company may at any time, without the need to justify its decision, disable or restrict (in whole or in part) (i) the User's access to and / or use of the Internet application and (ii) the User's access and / or use of the Website.

In the above case, the Company will not be liable for any damage or for any other type of direct or indirect loss (eg loss of profit, loss of a particular client or market, damage to reputation, loss of business opportunities) that would occur to the User due to inability to access and / or use (in whole or in part) Internet applications or Internet sites.

Article 4

Particularities related to the way the website and application are used

4.1. The user of the application undertakes to use the Internet application exclusively in accordance with the terms and conditions of these General Terms and Conditions and in accordance with the terms and conditions relating to the Internet application he uses (if such conditions exist).

4.2. The user of the application undertakes not to change, delete or render unusable the Internet application or any part of it, either directly or indirectly (regardless of technical, technical-technological, electronic or any other way or means) (i) technical, technical-technological, electronic or any other (structural or non-structural) part of the Internet application), (ii) perform any other illegal action in relation to the Internet application or its part (content, graphics, technical, technical-technological, electronic or any other (structural or non-structural) part of the Internet application), (iii) disable access and / or use of the Internet application or its part (content, graphics, technical, technical-technological, electronic or any other (structural or non-structural) part of the Internet application) other users of the application or (iv) unauthorized copy, copy, distribute or display the Internet application or any part thereof (content, graphics) and, technical, technical-technological, electronic or any other (structural or not) part of the Internet application (for one's own or others' needs or for sale or any other legal disposition).

4.3. The Application User confirms to the Company that it does not manufacture or will manufacture, acquire, sell, own or make available to third parties devices, assets, computer data or programs that enable or would enable the Application User or a third party any of the actions listed in Article 4.2 of these General Terms .

4.4. The User undertakes to use the Website exclusively in accordance with the terms and conditions of these General Terms and Conditions. By accessing the Website, the User will be deemed to have read, understood and accepted as binding the General Terms and Conditions published at that time as valid.

4.5. The User undertakes that neither directly nor indirectly (regardless of technical, technical-technological, electronic or any other way or means) (i) modify, delete or render unusable the Website or any part thereof (content, graphics, technical , technical-technological, electronic or any other (structural or not) part (ii), (ii) perform any other illicit act in relation to the Website or its part (content, graphics, technical, technical-technological, electronic or any other) structural or not) part), (iii) prevent access and / or use of the Website to other Users or Users of the Application or (iv) unauthorized copying, duplication, distribution or display of the Website or any part thereof (content, graphics, technical, technical, technical) -technological, electronic or some other (structural or not) part (for one's own or someone else's needs or for sale or some other legal disposal).

Article 5

Data provided by the user of the application

5.1. The user of the application is obliged to enter the data necessary for the use of the Internet application accurately and completely.

5.2. The user of the application is responsible for the accuracy, completeness and truthfulness of all data entered into the Internet application for its use.

5.3. The User of the application is obliged to keep the User data as confidential data.

5.4. The User of the application will be liable to the Company for any unauthorized use of its User Data. In accordance with the above, in the event that a third party unauthorizedly logs on to the Internet application using the User Data of the Application User, the Application User will be obliged to pay the Company for the ordered service and all other costs and damages incurred by the Company acting in accordance with the order. received via the Internet application. Notwithstanding the above, the Application User will not be obliged to pay the Company for the ordered service and reimburse the Company for all other costs and damage incurred by the Company due to unauthorized use of User Data, if the Application User - before the Company receives and starts executing orders. a person who unauthorisedly uses the User Data of the Application User, ie before the Company incurs any cost or damage - (i) notifies the Company that a third party has unauthorized access to User Data, (ii) provides the Company with its User Data and (ii) from the Company to disable access to the Internet application to a person who would try to log in to the Internet application with User data provided by the Application User to the Company in accordance with this Article 5.4.

Article 6

Security of use and data security

6.1. The Company will use this type of software protection, ie support that will record every use of the website and Internet application and will, in accordance with its technological capabilities, provide protection against unauthorized use (i) of resources (HTML documents, multimedia content, data, scripts and other resources). ) which are available through the Website and the Internet Application and (ii) the Website and the Internet Application.

6.2. Bearing in mind that the Internet is a publicly available data network and that there are persons who possess such expertise and skills by which, despite the sophisticated protection measures applied, and using the Internet or any other network, device or resource may commit various unauthorized and illegal actions / deeds in relation to the Internet site, Internet resources published on the Internet site, Internet application, etc., the Company cannot guarantee to the Users and Users of the application the security and functionality of Internet resources as well as the security and functionality of the Internet site and Internet application. Therefore, each User or application user uses the website or Internet application at his own risk.

6.3. Pursuant to Article 6.2 of these General Terms and Conditions, the Company shall not be liable for any damage or for any other type of direct or indirect loss (eg loss of profit, loss of a specific client or market, loss of financial or any other data, reputational damage, loss of business opportunities) that would occur to the User or the User of the application due to (i) unauthorized and / or illegal use

Article 7

Application user registration

7.1. During the initial login to the Internet application system, each User will receive computer-generated User Data that he will know exclusively and which is used exclusively for the use of the Internet application and related services of the Company and for access to certain personalized content.

7.2. If the User of the application suspects unauthorized use of his User Data, he is obliged to immediately inform the Company and change his password.

7.3. The user of the application will compensate the Company (and will not make any claim to the Company regarding any liability) for damages as well as any costs that the Company may incur as a result of any legal proceedings, claims, claims or criminal / misdemeanor proceedings unauthorized use of the User Data of the Application by a third party or in the event that a third party, unauthorized use of the User Data of the User, (i) modifies, deletes or renders unusable the Internet application or any part thereof (content, graphics, technical, technical , electronic or any other (structural or non-structural) part of the Internet application), (ii) perform any other illicit act in relation to the Internet application or its part (content, graphics, technical, technical-technological, electronic or any other (structural or not) part of the Internet application), (iii) disable access to and / or use of the Internet application or and its part (content, graphics, technical, technical-technological, electronic or any other (structural or not) part of the Internet application) to other Users of the application or (iv) unauthorized copy of the Internet application or any part thereof (content, graphics, technical, technical-technological, electronic or any other (structural or not) part of the Internet application) for one's own or others' needs or for sale or any other legal disposal.

7.4. By logging in to the Internet application system, it will be considered that the User of the application has read, understood and accepted as binding the General Terms and Conditions which were published as valid at that time.

7.5. The User of the application confirms that he is aware of the fact that the Company is part of the Austrian Post Group, as well as the fact of the need to coordinate activities within this group in order to provide quality service to the User. By logging in to the Internet application system, the User of the application gives his explicit consent that the Company (as the head of the personal data collection in terms of the Personal Data Protection Act) may, in accordance with the provisions of the Personal Data Protection Act, collect and process his personal data. and personal data that the User of the application makes available to the Company in some other way or by some other means (eg through some other computer program, e-mail, fax, short text messages, shipments, etc.) for the purpose of keeping own records and providing services, notifications about new products and services and improvements of products and services, as well as that such collected data may be used and processed by legal entities within the Austrian Post Group, third parties for the purpose of performing the ordered service, protecting the interests of abuse. The Company takes special care that the use of personal data is strictly prohibited contrary to the purpose of their collection established here. The Company will make reasonable efforts and resources to ensure the protection of personal data from unauthorized access (both outside and inside the Company), loss, destruction or alteration. Furthermore, the Company will provide access to personal data to those employees of the Company who need access to fulfill the purpose of collecting, processing and using personal data specified in this article.

7.6. Comments, opinions, and ideas submitted to the Company by the User or the User of the application will not be considered confidential information and may be used, reproduced, distributed and / or processed by the Company for any purpose (in whole or in part, temporarily or permanently, either by any means and in any form) and without obligation to pay any fee to the User or the User of the application. In this regard, the User or the User of the application waives the right to make or submit any request to the Company in connection with any of its possible responsibilities.

Article 8

Each User and User of the application is obliged to inform the Company about any misuse of the Internet site, Internet application or resource (HTML documents, multimedia content, data, scripts and other resources) available through the Internet site and Internet application.

Article 9

9.1. All content, materials, scripts and other Internet resources published on the Company's website are the property of the Company and may be used only for the purpose for which they are intended.

9.2. No Internet resource (HTML document, multimedia content, data, script, etc.) contained on a website or Internet application may be modified, copied, reproduced, distributed, displayed or otherwise used in whole or in part. and regardless of technical, technological, electronic or any other use) without the prior written approval of the Company.

9.3. The Company will make reasonable efforts to keep the website and the Internet application and the Internet resources contained on the website or Internet application fully functional and to ensure that all published information and content is accurate, complete, accurate and reliable. Notwithstanding the foregoing, the Company will not be liable to either the User or the User of the application for non-functionality of the Website and / or Internet application and does not guarantee that Internet resources (HTML documents, multimedia content, data, scripts and other resources) located on the Website or the Internet application is at all times fully accurate, complete, accurate, reliable and functional and does not assume any responsibility in this regard to the User or the User of the application.

Article 10

10.1. The Company reserves the right to change any Internet resources (HTML documents, multimedia content, data, scripts and other data and information) located on the Website or Internet application at any time and without prior notice or special notice and without the need for prior consent User or User of the application.

10.2. Websites may contain information and links to other websites over which the Company has no control. In such a case, the Company will not be responsible for the accuracy or completeness, accuracy, truthfulness, security and functionality of any form of Internet resource (HTML document, multimedia content, data, scripts and other data and information) located on the website above over which the Company has no control.

Article 11

The contents published on the Website may contain certain statements related to the future of the Company's business, which can be identified by the use of terms denoting the future, such as "will be", "planned", "expectations", "predictions" and the like. , or by statements of strategy, plans or intentions. Such statements include descriptions of new services or products expected to be introduced, as well as expectations of customer demand for those services or products. Such statements represent the Company's current views on future events or services and are subject to certain risks, uncertainties and assumptions. Many factors may cause the actual results, effects or achievements of the Company to differ materially from the results, effects or achievements expressed or implied by such forward-looking statements.

Article 12

Copyright

Certain Internet resources (multimedia content, data, graphics, language works, drawings, sketches, plans, etc.) published on the Website and Internet applications are subject to copyright. Any reproduction (in one or more copies, in whole or in part, directly or indirectly, temporarily or permanently, by any means and in any form), distribution, sale, rental, assignment or in any other form of disposition of the subject matter of copyright), communication (in any form and by any means) or processing of any Internet resource published on a website or Internet application.

Article 13

Confidentiality and protection of personal data

The user confirms that he is aware of the fact that the Company is part of the Austrian Post Group, as well as the fact of the need to coordinate activities within the group in order to provide quality service. By accessing the Website, the User expressly consents to the Company that it may collect and process personal data of the User which he voluntarily leaves / records / enters on the Website and personal data that the User makes available to the Company in any other way or by any other means. other computer programs, e-mails, faxes, short text messages, shipments, etc.) for the purpose of contacting and recording the User of the Website, for the purpose of statistical processing of website traffic and for the purpose of using Internet applications available on the Website. the Company may provide data for use and processing to legal entities within the Austrian Post Group, to third parties for the purpose of protecting the interests of the User and the Company and preventing possible abuses. The Company takes special care that the use of personal data is strictly prohibited contrary to the established purpose of their collection. The Company will make reasonable efforts and resources to ensure the protection of personal data from unauthorized access (both outside and inside the Company), loss, destruction or alteration. Furthermore, the Company will provide access to personal data to those employees of the Company who need access to fulfill the purpose of collecting, processing and using personal data specified in this article.

Article 14

Offer

14.1. Content that will be considered an offer to the User for the use of the Company's services may be published on the Website. The User undertakes to cover all costs to the Company that may arise from the acceptance of the offer via the website or Internet application.

Article 15

Online payment

15.1. The Company may offer payment for its products and / or services by bank debit or credit cards (hereinafter: "Card") on its website or Internet application.

15.2. Only the Cardholder may use the Card.

15.3. Notwithstanding the protection measures taken to prevent unauthorized use of the Card or theft of Card data or Cardholder data, the Company shall not be liable to the Cardholder or any other person for any damage or any other direct or indirect loss that would occurred due to unauthorized use of the Card or theft of Card data or Cardholder data or due to use of the Card or payment service for the ordered product or service of the Company via the Internet contrary to the provisions of these General Terms and Conditions and the Internet payment service.

15.4. Cards that the Company will accept for online payments will be listed separately on the Company's website or on the Company's Internet application.

15.5. The Cardholder bears all risk in case of unauthorized use of the Card or theft of Card or Cardholder data and is consequently obliged to reimburse the Company for all damages and all costs incurred by the Company in such a case.

15.6. The Cardholder may provide information about the Card as well as other information necessary to authorize payment for the ordered product or service via the Internet only and exclusively in the manner specified on the website or Internet application.

15.7. The Company will report any suspicion of misuse of the Card to the competent state authority and / or the issuer of the Card if it is aware of it.

15.8. In case of suspicion of misuse of the Card, the Company is not obliged to inform the person who ordered the product or service that the Company will not sell the product or perform the service.

15.9. The Company will not be liable to the Cardholder or to any other person for any damage or any other type of direct or indirect loss that may occur due to inability to order a product or service due to failed payment via the Card due to malfunction of the payment system. Internet or for any other reason.

15.10. Any person who pays for the ordered product or service with the Card via the Internet Payment Service accepts the Company's guarantees on Internet payment security only in the form and in the manner expressly stated in these General Terms and Conditions and confirms that these guarantees are sufficient for security of Internet purchases. A user who does not accept these guarantees or considers them insufficient is obliged to immediately stop using the online payment service.

Article 16

Use of Internet resources in foreign languages

It is possible that certain Internet resources will be published on a website or Internet application in any of the foreign languages. If an Internet resource is published in a foreign language and in Croatian, the Croatian version of such an Internet resource published in a foreign language will be valid for any interpretation.

Article 17

Applicable law

These General Terms and Conditions have been drawn up in accordance with the law of the Republic of Croatia. The law of the Republic of Croatia applies to the relations between the Company and the User and to the relations between the Company and the User of the application, and in connection with the use of the Internet site and / or Internet application.

Article 18

Disputes

The User and the Company or the User of the application and the Company will try to resolve any dispute arising from these General Terms and Conditions amicably. In the event of the impossibility of an amicable settlement of the dispute, all disputes arising out of or in connection with these General Terms and Conditions will finally be resolved before the competent court in Zagreb.

Article 19

The rest

19.1. The Company will make these General Terms and Conditions (as well as all subsequent changes and modifications) available to the User and the User of the application on its website www.overseas.hr. Furthermore, the Company reserves the right to amend and / or amend these General Terms and Conditions at any time. All changes and / or amendments to these General Terms and Conditions, as well as the consolidated / consolidated version, will be made available on the Company's website www.overseas.hr.

19.2. If any provision of these General Terms and Conditions proves to be illegal or unenforceable, the remaining provisions of the General Terms and Conditions will remain in full force and effect. Should any provision of these General Terms and Conditions be declared null and void, such null and void provision shall be immediately replaced by a new provision which shall be of valid form and content and which shall, in a legally valid manner, seek to achieve, as far as possible, its purpose and intent null and void provisions.

19.3. In the event that the Company and the Application User enter into a special agreement under which the Company will provide its services to the Application User and if the agreement indicates that these General Terms will apply to that agreement, these General Terms apply to the extent that they do not conflict with any provision of the contract. If the Application User, who has a contract with the Company governing the conditions under which the Company will provide its services, does not terminate the contract within 7 days from the date of publication of amendments to these General Terms, the User will be deemed to have accepted the changes. and amendments to the General Terms and Conditions.

19.4. By accessing the Website and logging in to the Internet application system, it will be considered that the User or the Application User has given his consent (in terms of the Electronic Communications Act) (i) that the Company sends him informational information and promotional material by e-mail , short text messages (SMS) and multimedia messages (MMS) and (ii) to be contacted by the Company for the direct promotion and sale of its products and services by telephone, fax or e-mail. At each such contact, the Company will enable the person it has contacted to oppose in a simple and free manner any future contact for the purposes stated in the preceding sentence.

19.5. The Company will not be deemed to be in breach of these General Terms and Conditions and the Company shall not be liable for non-compliance or non-compliance with any of the provisions of these General Terms and Conditions for any reason that cannot be controlled or prevented, including but not limited to war. , armed rebellion, public unrest, civil strife, strikes, collective labor disputes, government actions, floods, storms, other weather disasters, loss or lack of electricity, inability to procure sufficient workers, fuel or other publicly available services.

19.6. These general terms and conditions enter into force and apply from 1 May 2010.